FAQs
Do you offer free shipping
Yes we provide free worldwide shipping on all orders
How long does delivery take
- UAE takes 1 to 2 working days
Other countries take 10 to 12 working days
How can I track my order
You’ll receive a tracking number via email once your order is shipped
Can I return or exchange my order
Yes within 2 days of delivery if the item is unopened unused and in original packaging
Are personalized products returnable
No customized items cannot be returned unless damaged or incorrect
How do I receive my refund
Refunds are processed to the original payment method within 10 to 45 days depending on your bank
What happens if I miss the delivery
If there's no contact within 9 days the parcel will be returned to us and refunded upon arrival
Ask us anything
For immediate assistance, start a live chat with our Customer Service representative below.
Contact us Instagram