At Polo Race Club we want you to be fully satisfied with your purchase
If for any reason you are not happy with your order you may request a return or exchange within 2 days of receiving it

1. Eligibility for Return
Items must be returned in their original condition unused unopened and in original packaging
Returns will not be accepted for items that are worn used or missing original components
Customized or personalized items are not eligible for return unless they are defective or incorrect

2. Return Process
To request a return please contact our customer support team within 2 days of delivery
You must ship the item back to us within 7 days of receiving your return confirmation
Return shipping costs are the responsibility of the customer
We recommend using a registered courier service to ensure your return is tracked and delivered safely

3. Refund Policy
Refunds are issued only after we receive and inspect the returned product
Refunds will be processed using the same payment method used for the original order
Please allow 10 to 45 days for the refund to reflect in your account depending on your bank’s processing time
Shipping and handling fees are non-refundable
We do not offer cash refunds
If applicable the refund may be credited to your Polo Race Club wallet for future use

4. Damaged or Incorrect Items
If you receive a damaged defective or wrong item please notify us within 2 days of delivery
We will arrange for a replacement or issue a refund once the item is returned and inspected

5. Cancellations
Orders can be cancelled within 2 days of placing the order if the item has not been shipped or customized
To cancel please contact our team immediately
Refunds for cancelled orders will be made to the original payment method

For any assistance regarding returns or refunds please contact us.